Thanks for purchasing our products at Balloona!
Due to the nature of print on demand products, items that are printed and delivered to customers are not eligible for a refund.
If you received a wrong item which is different from what you’ve ordered or the products arrived damaged, we will be happy to send a free replacement or refund to you.
For any items to be eligible for a refund, you have to contact us within 7 calendar days from the date of receiving. The item must be unwashed and in its original condition.